When scheduling an appointment we require a credit card number to hold all appointment reservations.
Please note that once an appointment is booked--unless we hear otherwise--we'll expect you to be there. 'Skipped' appointments will be charged in full to the card number with which they were held. We ask that you leave your valuables at home we are not responsible for lost items.As a friendly reminder, please allow additional time in your schedule to fill out consultation forms.
We kindly ask that any rescheduling and cancellations of appointments must be made within 48 hours. Late cancellations or rescheduled appointments without the 48 hour notice, will be subject to a fee of 50% of your scheduled treatment (not to exceed $100)
Non-cancellations or “NO-Shows” will be charged the full amount of the original service booked.
Discount Vouchers and Prepaid Packages
All vouchers and prepaid packages must be used before the expiration date. Expired vouchers or prepaid packages will be honored for the purchased amount. All Cancellation or Rescheduling of appointments are accepted with 48 hours of notice. Late cancellations or No-Shows are subject to a $50 fee per service or forfeiture of the purchased voucher or prepaid package.
Form of payments accepted
As payment for spa services or retail products, we currently accept Visa, Mastercard, American Express(R), Discover and Cash.
Sorry, but we do not accept Personal Checks, PayPal or Venmo as form of payments.
Cash Gratuity Preferred
We would like to extent our appreciation and gratitude for any and all tips received. As a friendly reminder, please note cash tips are preferred on all services rendered. We cannot process tips on credit cards after on prepaid packages and discounted vouchers are purchased.
Sorry, but we do not except Venmo, PayPal or Personal Checks as form of payment for gratuity.
All SALES ON PRODUCTS AND SERVICES ARE FINAL
NO REFUND ON PRODUCTS, PREPAID PACKAGES, GIFT CARDS OR SERVICES RENDERED